Return or Refund Policy
We do not accept returns or exchanges unless the Products you purchased is/are defective, as determined in our sole and absolute discretion. Shipping costs are non-refundable and all return shipping costs are the responsibility of the buyer.
Any returned item must be in its original condition, and all the tags need to be intact. Once your return is received and inspected, we will notify you of the approval of rejection of your refund.
If you are approved then your refund will be processed, and credit will automatically be applied to your original method of payment. Please allow for a period of up to 14 days to process the refund
So sweet reserves the right to reject any refund request if product is received damaged or product is missing
So sweet is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Speedpost.
Shipping charges would be applicable as Rs. 50 for each orders.
How long does it take for an order to arrive?
If you choose Cash on Delivery as payment method then Rs. 50 will be charged as collection fee.
Orders are dispatched within 2 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 5 to 7 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, create a ticket by clicking on firstname.lastname@example.org mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.