Shipping Policy

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

Once shipped, products are typically delivered within 3–7 business days depending on the delivery location.

Remote areas or special circumstances (weather, courier delays, etc.) may take slightly longer.

Shipping Confirmation & Tracking

After dispatch, customers will receive a shipping confirmation email with the tracking details to follow their order in real time.

Delayed Deliveries

While we work closely with our courier partners to ensure timely delivery, delays may occasionally occur due to unforeseen reasons.

In such cases, we assist customers promptly for updates and resolution.

Incorrect Address

Customers are requested to provide accurate and complete shipping details.

We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Support

For any shipping-related queries, please contact our customer support team at:
support@sosweet.co.in