Delivery Information

So sweet is committed to delivering your order with good quality packaging within the given time frame. We ship throughout the week, except Sundays & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Speedpost.

What if the product is received in damaged condition?

Shipping charges would be applicable as Rs. 50 for each order.

How long does it take for an order to arrive?

If you choose Cash on Delivery as the payment method then Rs. 50 will be charged as a collection fee. Orders are dispatched within 2 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 5 to 7 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, "please refuse to accept the package" and return the package to the delivery person. Also, create a ticket by raising on online@ngelectro.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you at no additional cost. Please make sure that the original product tag and packing are intact when you send us the product back.