Shipping Policy

Shipping Policy

At So Sweet, we work hard to get your natural sweeteners delivered quickly and safely. Here’s everything you need to know about our shipping process.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

Once shipped, products are typically delivered within 3–7 business days depending on your delivery location. Remote areas or special circumstances (weather, courier delays, etc.) may take slightly longer.

Shipping Confirmation & Tracking

After dispatch, you will receive a shipping confirmation email with tracking details so you can follow your order in real time.

Delayed Deliveries

While we work closely with our courier partners to ensure timely delivery, delays may occasionally occur due to unforeseen reasons. In such cases, our team will assist you promptly with updates and resolution.

Incorrect Address

Please ensure you provide accurate and complete shipping details at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Need Help?

For any shipping-related queries, please contact our customer support team:
Email: support@sosweet.co.in